Question 1

What is Monobid?

Accepted Answer

Monobid is a platform for car dealers who buy on salvage auctions like Copart and IAAI. The Monobid App lets a team share one auction account without sharing the password and tracks who bought which car. Monobid Helper is a browser extension that estimates repair costs from auction photos using AI.

Question 2

Do the App and Helper work separately?

Accepted Answer

Yes. Each product is fully standalone. Many teams start with one and add the other later.

Question 3

Which auction platforms are supported?

Accepted Answer

Copart and IAAI. If you buy on other platforms, tell us — support for new auctions is prioritized by demand.

Question 4

Will my buyers ever see the account password?

Accepted Answer

No. Credentials are stored in an encrypted vault and sign-in happens automatically inside the app. The password is never displayed or handed to the buyer in any form.

Question 5

What happens when someone leaves the team?

Accepted Answer

You deactivate their Monobid user and their access ends instantly. Since they never knew the auction password, there's nothing else to rotate or reset.

Question 6

How are credentials stored?

Accepted Answer

Encrypted at rest and in transit. Only the automated sign-in process uses them — they are never displayed to users of the system.

Question 7

How does Monobid know who bought which car?

Accepted Answer

Each buyer signs into Monobid with a personal login. When they open the auction, all activity in that session — searches, bids, wins — is recorded under their name.

Question 8

Someone bought a car and won't admit it. How does Monobid help?

Accepted Answer

The activity log shows which user placed the bid, when, and on which lot. Instead of an argument, you have a record.

Question 9

How accurate are Helper's estimates?

Accepted Answer

Estimates are based on visible damage in the auction photos. They're designed to make your max bid an informed calculation — not to replace a teardown inspection. Hidden damage can't be seen by anyone, including AI.

Question 10

Does Helper require the Monobid App?

Accepted Answer

No. Helper is a standalone browser extension with its own $20/month subscription.

Question 11

How much does Monobid cost?

Accepted Answer

Monobid Helper is $20 per month. Monobid App pricing depends on your purchase volume — contact sales and we'll prepare a quote for your operation.

Question 12

How do I get started?

Accepted Answer

Book a demo through the contact page. We'll walk you through both products and help you set up your account.

Frequently asked questions

General

Security

Monobid App

Monobid Helper

Billing